Click Start , type device in the search field, and then select Device Manager from the search results list. Friday, November 27, The fingerprint sensor driver is listed. The fingerprint reader drivers installed with Windows 7. Note the version number and date. Proposed as answer by Jim Var Thursday, January 13, 2:

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Thanks a lot Rolando. Open the Device Managerand then expand the Biometric list of recognized sensor devices.

Monday, November 23, 4: Microsoft is not responsible for HP hardware! It’s exactly the same with computer hardware – you make your problem known to the source of the hardware, otherwise the problem will NEVER be addressed and resolved!

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Thanks for your feedback, it helps us improve the site. When searching for drivers and software, you must use the specific product number of your computer. Thursday, January 21, 9: Thursday, January 13, 3: Not an IT pro?


Please try again shortly. On this particular issue, you saw that Rolando contacted Authentec – without result! Friday, January 15, authenetc Update the fingerprint reader software The fingerprint reader software usually referred to as the access manager software uses the fingerprint device driver to capture a fingerprint image and then control access to the logon accounts that you set up.

The fingerprint sensor driver is listed. The fingerprint sensor is listed as a Validity Sensor or AuthenTec Sensor, depending on the model number of your computer.

Help setting up my fingerprint reader – Microsoft Community

Did this solve your problem? Found on HP site. Next, see if Windows supports the fingerprint reader. This allows other hardware and software to support the fingerprint reader. Remove From My Forums.

HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)

The driver version is displayed. Hi Rolando I have a similar problem as you. Monday, November 23, 2: HP Fingerprint Reader Software.


Web image showing the sensor. I hope I am posting my question where it belongs. I have the same question 8.

Wednesday, September 30, 2: Microsoft does not, and never has, provided solutions for third party products. Saturday, October 3, 1: The following information may help troubleshoot problems.

Biometric – AuthenTec – AuthenTec Inc. AES2810 Drivers Download

Office Office Exchange Server. Windows 7 Hardware Compatibility. Wednesday, October 28, 4: